At the center of almost every application in your organization is a database. The databases provide the fundamental support of your services as an engine of your business.

Our Database Administation (DBA) experts are professionals in remote support and have the experience and skills you need to ensure that your database environments have a high level of performance, availability and security. 

Our full suite of database management services has helped some of the world’s most advanced database marketers obtain greater value and intelligence from their technology infrastructure. Our expertise resides in our extensive knowledge of database management, our understanding of various industry sectors and our constant focus on clients’ business objectives.

Renaps Oracle® Database and DBA Services can assist you whether you're implementing the latest in technology or proven technology that is simply new to your company's environment.

Who is Renaps?

Having helped with Oracle® environments of international banks affected by September 11 in New York as well as organizations of Fortune 500 companies worldwide, Renaps quickly became a popular choice for their DBA expertise by efficiently delivering outstanding results. Our database specialists work quickly and professionally by always following the best industry practices recommended by Oracle®.

Oracle® solutions for your business needs

Renaps Value

Renaps is not a technical support department, our DBA become part of your team. By using a VPN (virtual private network) security we connect directly to your environment from our site. This gives us secure access to the database as if we are physically in your office. We are available 24 hours a day to 7 days a week. We proactively and preventively monitor all of your production environments. We detect potential problems and suggest solutions and improvements that only Renaps’ experience can provide.

Return on investment

We have a team of senior DBA’S to answer our clients’ needs. Consider our DBA’S as an extension of your information technology department at a fraction of the cost. Managers are searching for ways to reduce costs related to Information Technology services. In an uncertain economy Information Technology budgets shrinks and managers are faced with difficult decisions. The cost of an internal DBA creates budgetary challenges.  Many organizations hire a full-time DBA to ensure that their systems remain in service. However, the amount of work to ensure the stability of your databases can often not justify having a permanent internal resource.  Our Remote DBA service greatly reduces the typical costs associated with database administration - especially on an Oracle® ® platform. The return on investment is evident even before we get involved.

Overloaded or underused DBA

Many DBAs are overloaded or simply not busy enough. Many of them are just not used to their fullest potential, often causing them to leave their employer for a more challenging or more interesting position. Moreover, if the DBAs are overloaded, there is a higher chance of error and stress - 60% of a DBA’s time is consumed on repetitive tasks and can lead to make mistakes.

Proactive and preventive service

The quality of our service is guaranteed by our high standards of professional services. Our Remote DBA experts guarantee the execution of critical areas including:

• Database availability 
• Storage monitoring and object management 
• Oracle® ® database upgrades and patches 
• Work closely with developers and system administrators
• Performance logs review of every business day
• Maintains the backup and recovery document
• Preventive maintenance, optimization, troubleshooting and ad hoc support
• Participation in conference calls and / or online meetings with your team
• Support and give advice to your internal team
• Problem Management
• Change Management
• Quality Management
• SOX Compliance and / or HIPAA

24/7 on site and remote DBA support

• We are available 24 hours a day 7 days a week.
• We ensure the availability and optimal performance of your system 
• We offer a commitment to customer service levels and a continuous quality of service exceeding the expectations of our customers.

Coaching and training

• We offer a first time on site visit as well as quarterly on site follow-ups to work side by side with your team. 
• These working sessions give us an excellent occasion to get to know your team and is an excellent moment for your internal support team to ask questions to our team on any subject concerning your database. 
• Certain emergencies demand that our team be onsite with you in your server rooms. We are on site rapidly in these emergency situations that require a Renaps DBA onsite.

For more information, download our free brochure:

 Oracle® Remote DBA